Email Explainer: Update to functionality of suspended Google Ads accounts

Email Explainer: Update to functionality of suspended Google Ads accounts

If you've received an email titled "Update to functionality of suspended Google Ads accounts" and not sure what it means or what to do next, this article is for you.

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Is It Relevant To Me?

Most Advertisers this email is not relevant and can discard.


It is only relevant to those advertisers that their Google ads account has been suspended. You can get a suspension if you have abused the system, not verified your account or spammed Google ads to name a few.

Simple Explanation

If your Google Ads account got suspended, prior you would have access to all of Google ads functionality to see your reports, your campaign and could appeal your suspension. As of the June 2024, suspended accounts will have limited functionality including:

• Billing options: Make a payment, download tax documents, add a payment method

• Account settings: Cancel account and claim refunds

• Appeals and verification: Appeal a suspension, complete advertiser verification

• Security Settings: Update security settings within the Google Ads account

• Navigate to any page on their Google Ads account

• Read information and download associated reports from their Google account

What Should I Do?

If you don't have a suspended Google Ads account, then you don't need to do anything.


If you have a suspended account, then file for an appeal to get your account restored.


Still Not Sure What To Do?

Comment in the comment box below and ask your question. We're here to help out.

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